What is Mediation?

Mediation is a form of alternative dispute resolution. Mediation is a process of assisted negotiation that aims to help you to reach a mutually agreeable resolution to your dispute. The mediator remains an impartial party whose role is to facilitate productive conversation between the disputing parties. The mediator does not offer legal advice, make decisions or determine who is right or wrong. It is solely the responsibility of the disputing parties to decide on an agreement. It is the role of the mediator to help reduce tension, anger and misunderstandings between the disputing parties so effective negotiation can occur.

Mediation is a voluntary process in which both parties work collaboratively in an effort to settle their dispute in a mutually satisfying agreement. It is a safe, impartial, non-threatening and controlled environment where each party can have an opportunity to have their voice heard both confidently and confidentially. Mediation is an alternative to filing a court claim.

Mediation is best for civil cases that are not associated with criminal activities. The following are examples of the types of cases that can be resolved through mediation. This list is not meant to be all inclusive. Most types of civil disputes can benefit from the mediation process.

o Divorce & Other Family Disputes

Property division, custody arrangements, alimony payments, child support agreements, loans, verbal agreements, etc.

o Landlord/Tenant Disputes

Evictions, property damage, maintenance neglect, lease violations and other rental issues

o Neighbor to Neighbor Disputes

Property line issues, noise and other disturbances, children, pets, etc.

o Personal Injury Disputes

Car accidents, slip/fall, property damage, vandalism, etc.

o Business (Creditor)/Customer Disputes

Refunds, warranties, contract violations, customer service policy, credit collections, childcare/babysitter issues, negligence, etc.

o Employer/Employee Disputes

Benefits compensation, employment contract breach, harassment, workmen compensation, slow pay, etc.

o Intellectual Property Disputes

Copyright violations, plagiarism, contract breach, royalties, etc.